Product Support

Accessibility & Security

• Infobase Data Security and Privacy Policy

API's, Authentication & Access Methods

• What is a Record URL?
• What authentication methods do you support?

Technical Information

• COUNTER R4 Event Tracking Explained for Chelsea House Biographies Online
• Technical Requirements
• How to Access My Usage Statistics
• Accessing Consortia Statistics
• Enabling Cookies
• Admin Portal Overview: Online Databases

Tools & Features

• Biography Overview
• Translating a Page into Another Language
• Saving a Page to My Folder
• Printing a Page
• Emailing a Record
• How to Cite

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Searching & Browsing

• Advanced Search Tips
• General Search Tips
• Search Assist
• Search Results